Shopping Online? Finding Your Shoe Size Just Got Faster, Easier and More Accurate!
As you may imagine, sizing people for shoes from a distance is one of the biggest challenges for an online shoe retailer.
Soft Star's handcrafted business is not a wholesale model, so all of our shoes are made and sold directly from our Oregon workshop—mostly through our website. This means that most of our customers are not able to try on our shoes before buying them. We want all of our customers to have the best shopping experience with us, and that includes finding the right size on the first try. Our super talented customer service elves are all pros at helping people find the right fit, but we still work hard looking for ways to improve our sizing system. We just rolled out our latest revision, which includes some big changes to solve a lot of problems. Here's what's new:
1. Printable Sizing Guides
You can now download and print stand-on sizing guides for all ages! We believe this will make sizing yourself at home MUCH easier and more accurate. Previously, our printable guides were only offered for child sizes. We are now proud to offer this option for youth and adults as well. You simply need to print and stand on these pages to find your best size at a glance!
2. New Measuring Method
No printer? We have another solution! In the past, we asked people to measure tracings of their feet. While this can work well if it is done correctly, it involved a lot of rules that leave room for error (holding the pen at the wrong angle, tracing your own feet, measuring the wrong angle, etc.). After extensive testing, we now recommend a much more accurate method: place your foot against a wall, use a book to mark your longest toe and measuring that distance. This actually gives a different measurement than foot tracings—which tend to be larger—and is much more consistent. The measurement charts on our sizing page have been updated to reflect this wall-measuring method.
3. New Sizing Videos
Need more sizing help? We just released two snazzy new videos to help you find the best fit! These videos give visual guides for using our printable guides and measuring methods, as well as other sizing tips regarding width and thick socks. One video, hosted by Soft Star Co-Owner Larkin, focuses on sizing children and covers the various nuances to consider when buying shoes for your little ones. The other video, hosted by Elf Martin, shows how to size youth and adult feet. Check them out below!
For more information, including our full resources of printable sizing guides, charts and videos, check out the Soft Star Sizing Page.
Child Shoe Sizing Video:
Adult Shoe Sizing Video: