Send your still-new shoes back to our workshop for a refund. You can use this button to create a return label, and $9.00 will be deducted from your refund. Please note: USPS Ground Advantage labels should not be used on PRIORITY boxes.
If you would rather coordinate your own return shipping
You may wish to use our printable self-ship label. Please include a note with your name, order number and reason for return. We strongly recommend getting a tracking number in case there are any problems with the delivery service. Ship to: Softstar Shoes, 914 Main Street, Philomath OR 97370.