Send your still-new shoes back to our workshop for a refund. You can use this button to create a return label, and $9.00 will be deducted from your refund. Please note: USPS First Class labels should not be used on PRIORITY boxes.
You may have received your shoes in a RePack reusable shipping package. If you use this mailer to return your purchase to Softstar, you must affix a pre-paid shipping label to the outside of the package.
The RePack label on the inside flap is only for mailing empty bags to RePack, and should remain tucked inside the package if you are returning shoes to Softstar.
Ensure Return Label Says
SHIP TO: Softstar Shoes, 914 Main Street, Philomath Oregon 97370 USA
The label addressed to REPACK is only for mailing EMPTY bags to be reused.
If you would rather coordinate your own return shipping
You may wish to use our printable self-ship label. Please include a note with your name, order number and reason for return. We strongly recommend getting a tracking number in case there are any problems with the delivery service. Ship to: Softstar Shoes, 914 Main Street, Philomath OR 97370.