We offer free outbound First Class shipping to all destinations within USA and Canada. Customers are responsible for return shipping fees.
All orders (domestic and international) are shipped via US Postal Service. We use minimal packaging to reduce our carbon footprint. Delivery times do not include the time it takes to make the shoe, if necessary. Most shoes are made and shipped from our workshop within 1–4 business days, though times may vary for busy seasons.
As a nice bonus, Oregon has no sales tax! Since we operate entirely from our Oregon shoemaking workshop, no extra taxes will be added onto your order.
Because our product is sourced and made in the USA, you should not have to pay any import duties under the North American Free Trade Act (NAFTA). We identify our packages as subject to NAFTA regulations on both the included invoice and outer package. Canadian orders are considered international shipments and all international rules and regulations apply, including other (non NAFTA) import duties and taxes. You are responsible for these additional charges once the shipment reaches your country.
For international shipments, all international rules and regulations apply, including import duties and taxes. You are responsible for these additional charges once the shipment reaches your country.
Note to international customers: If you place an exchange order online, we recommend leaving a note in the comments field of the checkout process to tell us it is an exchange. Doing so may save you customs fees upon delivery, depending on your country's postal guidelines.