Here is our favorite customer story for the week, courtesy of Surya from San Diego, California: "My dad had a helicopter land on his foot during his miltary service and has had problems ever since finding footwear in his size (size 12!) that make his feet feel good. His feet still trouble him, so his grandchildren, Olivia and Evan, would...

We received so many wonderful entries for this giveaway—thank you to everyone who participated! Of all the submissions we received for veterans and active military personnel, the lucky winner (randomly chosen) was Wilson, Lt. Commander Retired, US Navy. His entry was submitted by his daughter Theresa who wrote this lovely entry:   My Dad would enjoy a pair of mocs...

At Soft Star Shoes, we love the Post Office... they are reliable and fast. However, once and a while errors do happen, ... and this one has us all scratching our heads. Check out the tracking information on the package we are trying to get to a customer in Brooklyn, NY. The shoes arrive, get sent back to Portland, go...

One of my favorite additions to the workshop shop this year are the two gorgeous pots of honeysuckle outside our front door. The littlest elves love to pull off blossoms and suck on them, and they do smell sooooo beautiful! Tivi says they smell "like summer" - plain and simple. Soft Star Shoes is a family friendly company located in...

Inspired by an idea we came across in a book, my 5yr old daughter Tivi and I decided to try our hand at creating shoes with our own personalized drawings. Armed with 18 different colored Sharpie markers, we each designed a pair. Tivi initially started thinking she would do a full color fill.... but after one back on one shoe...

Big news - Little Elf Tivi has lost her first tooth~! We are going to use her new Tooth Fairy pillow (love, love, LOVE it!!) tonight to keep this little treasure safe until the Fairy can come... although she's too excited to fall asleep! I came across these adorable pillows at the Portland market and just had to get some...

Sometimes customers confuse us "shoe elves" with "Santa's elves" from the North Pole. Actually we have never been to the North Pole... but our shoes have. Today we shipped an order to our friend Julie from Fairbanks, Alaska. Her mailing address is at the North Pole... pretty distinctive Post Office! Even more bemusing is that we sent a pair of...