It is our goal to ship our handmade shoes within one week of receiving your order, but it could take up to three weeks during busy times of the year, especially during the holiday season.
We do our best to keep our collection shoes in stock and ready to ship immediately, but it is always possible we will run out of the size and color you want to order. In that case, we will need to make the shoe before we can ship your order. Customized shoes made with your own color choices always require time to be made. Some shoes take longer to make than others. For example, RunAmocs take more time for us to prepare because we need an additional day to glue soles to the shoes.
If you are in a hurry and need your order to ship immediately then please contact our friendly customer service team. They can check to see which shoes are available to ship right away. Also, shoes in our clearance categories are always ready to ship within three business days.