Softstar guarantees the quality and workmanship of our shoes. If you have any questions, concerns or have trouble finding the information you need on this website, then our friendly customer service elves will be happy to help you.
Most popular questions:
- Return and Exchange Policy
- Shipping Information
- Sizing: Choosing the Right Size
- Sizing: How to Check for Fit
- Buy and Sell Secondhand Softstars
- Repair Policy
- Information about Custom Shoe Requests
Click the FAQ link above to see our complete list of frequently asked questions.