Customer Service

Soft Star guarantees the quality and workmanship of our shoes. If you have any questions, concerns or have trouble finding the information you need on this website, then our friendly customer service elves will be happy to help you.

Contact Us

Contact Soft Star Shoes

2013 Kids Catalog

Soft Star 2013 Adult Catalog

2013 Adult Catalog

Soft Star 2013 Adult Catalog

Return and Exchange Policy

Shipping Information

Sizing: Choosing the Right Size

Sizing: How to Check for Fit

Buy and Sell Secondhand Soft Stars

Repair Policy

Information about Custom Shoe Requests

Soft Star FAQ Need more answers?
Check out all of our
frequently asked questions.

About Soft Star

25Anniversary Rafting Trip

Learn more about the elves, the company, and the shoes we make!

How We Make Them

Made in USA

Handmade to order with eco-friendly leathers, sheepskin and genuine Vibram™ soles.

Connect With Us

866-763-2525 (toll free)

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