Customer Service

Soft Star guarantees the quality and workmanship of our shoes. If you have any questions, concerns or have trouble finding the information you need on this website, then our friendly customer service elves will be happy to help you.

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Contact Soft Star Shoes

Gift Cards

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Frequently Asked Questions


Most popular questions:

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About Soft Star

25Anniversary Rafting Trip

Learn more about the elves, the company, and the shoes we make!

How We Make Them

Made in USA

Handmade to order with eco-friendly leathers, sheepskin and genuine Vibram™ soles.

Connect With Us

866-763-2525 (toll free)

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