As many of our customers know, we’ve made a lot of changes to our website this year. The launch of our completely overhauled site back in January was a big leap for the elves, and it allowed us to interact with our customers in many new ways. But the changes didn't stop there. Our web elves depend quite a bit...

We elves very much enjoy the connections we have with our customers. It makes our work more satisfying and rewarding, but it also helps us grow as a company. As a small Oregon-based business, we don’t have an advanced testing facility or a team of researchers analyzing data. Instead, we rely on our customers’ feedback for ideas on how to...