We know you dislike getting shoes the wrong size - so we have developed two methods for selecting the correct size shoe or moccasin for your child. Unfortunately there is no single shoe size standard, so even if you know your child's size in other brands, please check to make sure you are getting the correct Soft Star Size.
START HERE: If you have any questions about selecting the correct size, please take a look at this video which shows how to find your size and explains the methods available on this page.
METHOD 1: Mark Length / Width The easiest and fastest method is to stand full weight on a piece of paper, and with a pencil straight up and down to the floor mark your heel and your longest toe. Use these measurements to select the correct size on the Foot Length-to-Shoe Size chart below. If you have hard-to-fit feet, also measure widest width and your instep and provide these measurements for us in the comment section. A couple of pointers:
DO...
PLEASE DON'T...
DO use a pen / pencil
DO hold pen/pencil straight up and down alongside toe or heel, and also mark width.
DO measure the longest length between your toe and heel, and widest width of foot.
If measuring your own feet, DO have someone else help so you get a true "full weight" measurement
DON'T use a fat marker
DON'T try to go under heel to where it touches the paper
DON'T stand on a ruler and eyeball it
DON'T hold a cloth measuring tape to bottom of foot
Note: Sandals tend to fit large due to bare feet. In fleece boots, if in doubt, go up a size. We can make Narrow, Wide(W), or extra wide (WW or WWW) at no extra charge. If you need a wide width, please specify the width you measure, and also the instep circumference.
To measure instep, you need a cloth measuring tape, and you wrap it around where the highest "arch" of the foot would be. (But kids ususally don't have arches... so just the fattest part of their little patty :-)
When we make a wider shoe, we not only increase the width of the sole, but also the height of the instep and length of the elastic, if applicable.
The X-Large Youth size is only available for in-stock Roo moccasins. It is made with a lighter weight suede (Not the thicker adult weight).
METHOD 2: Print-out Tools The Sizing Tools below can be printed out as another way to determine the right size. This method only works for kids as adult feet don't fit nicely on one piece of printed paper.
Footwear Sizing Chart: Use this chart to determine size. If you want to double check your size, you can also print out one of Detailed Footprint Pages below.
1) Click on sizing chart to open (Red outlined picture to the left)
2) PRINT: IMPORTANT: Make sure printing options do NOT SAY "fit to page" or make certain page scaling is set to NONE.
3) Ensure the chart prints to the right scale by matching up a ruler to the ruler printed on the paper... they should be IDENTICAL.
Detailed Footprint Pages (if you need more detail): There is a Footprint Page for each children's size. Each Footprint page contains the outline of the space INSIDE the shoe for that size. It is NOT an outline of the sole, but rather an outline of the room inside the stitching on the sole. To use the Footprint Page, you will need to print the page of interest and have your child stand on the page to assess fit.
For ideal fit, the foot should just touch the stitching line or have up to 1/8 of an inch between the lines and the foot. If the length is good, but the foot is over the lines on the sides, order a wide shoe. If the length is good, but there is 1/4 inch or more space between the foot and the lines on the sides, order a narrow shoe.
1) Click on the size below that you think is correct. This will open the Footprint Page.
2) CAUTION: It is critical the print out is to scale. Check that your printing options are NOT set to "fit to page" or make sure Page Scaling is set to "None".
3) PRINT by clicking on the printer icon or press the [Ctrl][P] keys to print. 4) Ensure the page prints to the right scale by matching up a ruler to the printed ruler. If not exactly the same, ensure the printing options are NOT set to "fit to page" or make sure Page Scaling is set to "None".
