Questions? Read our FAQ

Contact Us:

Call us: 541-753-5845
Toll Free: 866-763-2525
elves@softstarshoes.com

Workshop Hours (PT):

Mon: 10am–4pm
Tues–Fri: 10am–5pm
Sat: 10am–4pm
Sun: Closed

Location:

914 Main Street
Philomath, OR 97370

Sizing Tips

We handcraft every shoe at our Oregon workshop, so we are never out of your perfect size!

Sizing Guide

Questions about Fit

Special Requests

Free Shipping

We ship worldwide with FREE First Class shipping to USA and Canada! Most of our shoes are made and shipped in 4 days or less.

Shipping Options

How Long Before My Shoes Arrive?

Exchanges

We are happy to help you with returns or exchanges, even on custom shoes that are in like-new, salable condition.

Return Policy